The rules of personal data management

Privacy and security are of utmost importance to SuiteVoyage and we strive to ensure that our technical and organisational measures in place respect your data protection rights.

This Privacy Policy describes how we manage, process and store personal data submitted in the context of providing our services. “Personal data” refers to any information relating to an identifiable individual or his or her personal identity.

Consent

In subscribing to our services or filling in a reservation form on our website (www.suitevoyage.com) or other sites owned by SuiteVoyage, you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the rules set forth below.

By giving your consent to us, you also retain the right to have your personal data rectified, to be forgotten and/or to be erased.

Personal Data Collected

Personal data is collected on our website by SuiteVoyage:
11, rue Baron 75017 Paris
S.A.S au capital de 31.000 euros
RCS - SIRET: 495 176 356 00030
Immatriculation: 075100392.

Data collected on the site

When you subscribe to our services, the following data is collected and managed: email, title, first name, last name, country, postal address, telephone number.

Purposes of processing and legal basis

The principal purpose of collecting your personal data is to offer you a optimum, efficient and personalised services. To this end, you agree and accept that we may use your personal data to:
- provide our services and facilitate performance, including verifications relating to you;
- inform you about our services as well as our partners’ services and/or promotional offers;
- comply with legal and regulatory obligations.

We use the personal data submitted to us only in accordance with the applicable data protection legislation.

For our newsletter, we use a third-party tool, Mailjet (www.mailjet.com) that has a personal data management policy available here (https://www.mailjet.com/privacy-policy). You can easily unsubscribe by clicking on the unsubscribe links in each of these emails.

Third party disclosures

Personal data relating to you collected on our website are destined for SuiteVoyage’s own use and may be forwarded to SuiteVoyage’s partner companies so that we may obtain assistance and support in the context of carrying out our services. SuiteVoyage ensures that it has in place clear data protection requirements for all of its third party providers.

SuiteVoyage does not sell or rent your personal data to third parties for marketing purposes whatsoever.

In addition, SuiteVoyage does not disclose your personal data to third parties, except if: (1) you (or your account administrator acting on your behalf) requests or authorises disclosure thereof; (2) the disclosure is required to process transactions or supply services which you have requested; (3) SuiteVoyage is compelled to do so by a government authority or a regulatory body, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application.

Your data protection rights

In accordance with the French Data Protection Laws and the European General Data Protection Regulation 2016/679 (GDPR) you have a right of access, correction and removal of your personal data which you may exercise by sending us a request at http://www.suitevoyage.com/contact. Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.

Cookies/Tracking

SuiteVoyage does not use Cookies!

DATA RETENTION PERIODS

SuiteVoyage collects your personal data for the purposes of fulfilling its contractual obligations as well as information on how and how often we use our services and we keep this data in active databases, log files or other types of files as long as You use our services.

SuiteVoyage only stores your data for the time needed to provide the service, and no longer than 12 months after the reservation expires (unless otherwise required by law).

LOCATION OF DATA STORAGE AND TRANSFERS

The host servers on which SuiteVoyage processes and stores its databases are located exclusively within the European Union.

SuiteVoyage will inform you immediately, to the extent we are legally authorised to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.

SECURITY

Within the framework of its services, SuiteVoyage attributes the very highest importance to the security and integrity of its customers’ personal data.

Thus and in accordance with the GDPR, SuiteVoyage undertakes to take all pertinent precautions in order to preserve the security of the data and, in particular, to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorised circulation or access, as well as against any other form of unlawful processing or disclosure to unauthorised persons.

To this end, SuiteVoyage implements industry standard security measures to protect personal data from unauthorised disclosure.

Nothwithstanding this, there is no absolute safety from piracy or hackers. That is why in the event a breach of security were to affect you, SuiteVoyage undertakes to inform you thereof without undue delay and to use its best efforts to take all possible measures to neutralise the intrusion and minimise the impacts. Should you suffer any loss by reason of the exploitation by a third party of a security breach, SuiteVoyage undertakes to provide you with every assistance necessary so you are able to assert your rights.

You should keep in mind that any user, customer or hacker who discovers and takes advantage of a breach in security renders him or herself liable to criminal prosecution and that SuiteVoyage will take all measures, including filing a complaint and/or bringing court action, to preserve the data and the rights of its users and of itself and to limit the impacts.

PRIVACY POLICY CHANGES

SuiteVoyage reserves the right to update this Privacy Policy at any time, in particular pursuant to any changes made to the laws and regulations in force. Any modifications made will be notified to you via our Website or by email, to the extent possible, thirty (30) days at least before any changes come into force. We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.

CONTACT US

Visit our contact page at http://www.suitevoyage.com/contact if you have any questions or you can directly contact by email at contact@suitevoyage.com or by mail at: SuiteVoyage SAS 11 rue Baron 75017 Paris - France.